Frequently asked questions..
How do you send the paperwork?
Your paperwork is sent as a digital download when you make your purchase and you can download it immediately to your computer You also receive an email with a download link which is valid for 30 days. The packs are sent as Word documents and /or PDFs depending upon what they are. It is recommended that you download it to a computer rather than a tablet or phone.
Will you post a pack out to me?
No. Blue Button Packs are sent as digital downloads as this is the most cost effective and quickest way for you to receive them.
Also, several packs need editing to suit your setting, so they cannot be printed and posted.
When will I receive my paperwork?
Your paperwork is available for immediate download when you have made your purchase. You also receive an email with a download link that is valid for 30 days.
Can I download my paperwork to my phone?
It depends on your phone and whether or not it has the space and the software to open PDFs and Word documents. Some customers have been able to do it and others have not. Therefore, I always recommend downloading them to a computer.
Do you offer refunds?
No. As the packs are sent digitally, it is not possible to return them.
How do I pay?
Payments are made via Paypal through the shop.
But I don't have a Paypal account. What can I do?
You can pay as a guest without having an account.
I am a teacher turned childminder and I sell paperwork of my own creation. I do not knowingly infringe any copyrights. I do not take any legal responsibility for the contents of my packs. It is the responsibility of the purchaser to read and check each part of the pack before making amendments and distributing within their setting. The packs are copyrighted by me. They are for the use of those who have purchased them and should not be distributed to others.
©Blue Button Childminding Paperwork
I have opened my pack, but it doesn't look right - what's gone wrong?
Make sure you are opening your paperwork in its original format. For example - don't try to open a PDF as a Word document as the formatting will be different and it may not look right.
Some paperwork is sent as Word documents because it needs editing for your setting. Whereas others are ready to use and are sent as PDFs so changes cannot be made.