This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, purchase digital or printed paperwork, or interact with my social media pages. I am committed to keeping your data safe, transparent and handled with care.

1.  Information I Collect
I collect only the information needed to provide our services effectively.

Personal Information
• Name
• Email address
• Billing and delivery details
• Order history
• Messages sent through contact forms or email


Technical Information
• Pages visited
• Time spent on the website
• Browser type
• Cookies used for basic site functionality and analytics


Social Media Interaction
If you interact with my childminding paperwork Facebook page, Instagram page, or the Friendly Childminders Facebook group,, I may see the information you choose to share publicly within those spaces.

I do not export, store or sell any data from Facebook or Instagram outside of those platforms.


2.  How I Use Your Information
I use your information to:

• Process digital and hard‑copy orders
• Deliver digital downloads instantly
• Ship printed paperwork to your chosen address
• Provide customer support
• Improve my website and services
• Send updates about new products or changes (only if you opt in)

I never sell your information or share it with third parties for marketing.


3.  Friendly Childminders Facebook Group
The Friendly Childminders' Facebook group is a separate community space that is personally run and moderated by me.

Any information you share inside the group remains within Facebook’s platform and is subject to Facebook’s own privacy policy.

I do not transfer or store group data on our website or systems.


4.  Hard‑Copy Orders
For printed paperwork, I do not share essential details with my professional UK printing partner. I place the order with them and then package items myself at home. All details are kept confidentially in my office

I do not share payment details or any unnecessary personal information.


5.  Digital Downloads
When you purchase digital paperwork, your files are delivered instantly. Your email address is used only to send your download link and order confirmation.

 

6.  How I Store & Protect Your Data
I use secure systems  - wix, gmail, Stripe and Paypal to store your information and take reasonable steps to protect it from loss, misuse or unauthorised access.

• Payment details are handled securely by trusted payment processors
• I do not store card information on our website
• Access to customer data is limited and monitored
• I regularly review our security practices


7.  Cookies
My website uses cookies to:

• Keep the site running smoothly
• Remember your preferences
• Help us understand how visitors use the site​

 

You can disable cookies in your browser settings if you prefer and you can find out more about the Cookies Policy here.


8.  Childminding‑Related Data
We do not collect or store any information about children.
Any child‑related details you enter into your downloaded paperwork remain entirely on your own device and are never transmitted to us.


9.  Your Rights
You have the right to:

• Request a copy of the information we hold about you
• Ask me to correct inaccurate information
• Ask me to delete your data (unless we need it to fulfil an order or meet legal obligations)
• Withdraw consent for marketing emails at any time - but I do not tend to send these.

To exercise any of these rights, contact us at your chosen contact email.


10.  Third‑Party Services
I use trusted third‑party services for:

• Payment processing
• Website hosting
• Printing and delivery of hard‑copy paperwork
• Social media platforms (Facebook and Instagram)

These providers have their own privacy policies and comply with UK GDPR requirements.


11.  Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on this page.


12.  Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact me.